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Strömgatan 18, Stockholm, Sweden
(+46) 322.170.71
ouroffice@freestyle.com

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FAQ

Attached you will find the frequent asked questions.

Can the tour be done at any day?

The answer is simple: Yes! We offer tours from Monday to Sunday and as we start from “Ao Por Pier” we are not really affected by waves in the monsoon season. So we can offer tours 365 days a year!

What's the different between Group & private Tours?

The Group Tour start with individual People who booked a Jetski. (not bigger than 8 jet skis each Group) For the Private Tour there will be only you with your Friends.

A private Tour is possible for 2 – 10 Jetskis

Where does the tour start?

Departure is at our Office next to “Ao Por pier” in Phuket.

Our 6 Point Group Tour start from Leam Sai Pier.

7 Point Tour start near Phuket Town AA Marina

How man Jetskis are each group?

For our 6 Point Group Tour we have each Group not more than 5 Jetskis.

7 & 8 Point Tour is depend on Bookings, it can be 8 Jetskis each Group.

If you want smaller Groups you can ask us, we also provide private Jetski Tours which start with 2 Jetskis.

What happens in case of bad weather?

If the weather is rainy the Tour will start regulary. In case of an unsafe weather or strong rain condition we will of course inform you and postpone to another day.

Can we start the Tour on individual timings?

No, I’m Sorry but that is not possible. We have 2 Tours each day.

For morning we start between 9:00 – 9:30 and for afternoon between 13:30 – 14:00.

7 Point Tour is for late Riser, morning start 10:00 & afternoon 14:30.

What happens if I have an accident or scratch the jet ski?

You dont have to pay for an accident if you have not been negligent. Also, please listen to our Guides, they will explain when you need to pay the damage. We have an accident passenger insurance which covers any incidents.

Can I drive a jet ski even I never did it before?

Yes you can! Our guide will give you a instruction how to drive a jet ski. And dont worry, its not complicated at all! In fact, most of our customer never drove a jet ski before.

How many person can ride on one jet ski?

Each jet ski can fit 2 person. maximum weight 180 kilos

How old do you need to be to ride a jet ski?

Jet ski regulations mandate that every renter must be at least 15 years of age to be allowed to operate the jet ski by himself.

To which island will we go?

Please check the following Spots the Description Jet Ski Tours

How many jet ski do you have?

Our fleet contains of 20 Jet skis in perfect condition!

All Seadoo GTX 130 Pro

What type of Jet ski do you have?

We have Seadoo Gtx 130 pro Jet skis from 2023 & 2024

What is the difference between a group and a private tour?

At a group tour you will go with other customer in a join in tour. You will of course still drive the jet ski yourself!

At a private tour only you will go island hopping with one of our guides on his own jet ski!

Can I rent a jet ski for a day without a guided tour?

We are not that keen to rent out our jet skis to individuals without a guided tour. However, if you own a Yacht or if you chartered a yacht we would rent out a jet ski for a day.

I am Phuket Sandbox Customer, can I still do the tour?

Yes you can!

How does the payment work?

To confirm the booking we require the full payment. Its also Possible to pay an Pre Payment, but the rest need to be paid in Cash (THB) on arrival.

We offer bank transfer (IBAN ACCOUNT or Thai Bank Account)

PayPal,Credit Card payments, Wise Payment, Bitcoin Payment

For sure you will get an Invoice.

What is your cancellation policy?

1-4 Jetski bookings can cancelled until 12 pm one day before tour start. (Refund of Pre Payment will be Refund)

More than 4 Jetskis can cancelled until 3 Days before Tour start and we will refund the Payment back to you! For bigger Bookings than 4 Jetskis we take the full Payment.